All orders are processed within 1-2 business days. Orders are not shipped or delivered on holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipments of your order, we will contact you via email or telephone. An email containing your shipment detail, tracking number with a direct connect to the us postal service for tracking your order within 24 hours of purchase. Please allow 3-7 days for Domestic shipping and 10-15 days for International orders.
Shipping charges for your order will be calculated and displayed at checkout.
Our shipping method is the US Postal Service. For Domestic shipping method is as followed:
Risque'y is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
We do not offer refunds.
You have up to 7 days to exchange an UNUSED item from the date you received it. To be eligible for a refund, your item must be unused and in the same condition that you received it. Your item must be in the packaging. Your item needs to have the receipt or order # for proof of purchase.
Once we receive your item we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your exchange after inspecting the item. If your exchange is approved, we will also ask what item(s) you'd like as a replacement.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Please return unused items to:
PO BOX 171670
Hialeah, FL. 33017